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What Questions Should I Ask the Window Installation Company?

If you are planning to install new windows and doors in your new or old house, it is important to work with a team of seasoned experts. Therefore, it is recommended that you hire the services of a windows and doors company for your window replacement.

To hire the services of the right company, you should ask some questions to learn more about the company. So, let’s consider the following questions that you must ask before hiring a window installation company.

  • How long have you been in the industry?

Without mincing words, the experience is an important factor that can determine whether a company can offer quality services or not. Therefore, you should not hesitate to ask about how long the company has been offering its installation services.

Similarly, ask about the certification of the team members as this can give you a better idea of their experience. Notably, some companies may have the information on their websites. So, check their websites or ask the installers directly.

  • Do you have examples and references for your past projects?

An experienced company must have worked with various clients in the past. Therefore, it should be easy for them to show you some of their past projects.

After getting references for these past clients, get in touch with a few of them and ask about their experiences with the contractor. Any contractor that is afraid of giving you references for their past works has something to hide. So, don’t hesitate to avoid such a contractor.

In addition, check out the reviews of the contractor online. Angie’s List and Yelp are some of the sites you can use for checking reviews of a contractor.

  • What are your payment terms?

When installing windows and doors, each company has varying payment terms. Therefore, you must have a clear idea of the payment of a contractor before working with them. This is a good way to prevent any issues that may occur during or after the installation.

When do I have to pay for the installation? How much do you receive upfront? What payment methods do you accept? These are questions that can help you to learn about the payment terms of a window replacement contractor.

  • Who will handle the installation?

After securing a window installation contract, some installers often give the work to subcontractors. So, you may want to ask about this before hiring the services of any installer.

If the contractor will be sending some of their crew members to handle your project, you should ask for the names and credentials of the people. Find how whether the crew members have the experience and expertise to install your windows.

  • How do you handle the complaints of your customers?

Before working with any window installation company, you should inquire about how they handle the complaints of their customers. Ask previous customers about any complaints and how they were solved. Also, check the Better Business Bureau and licensing departments to know about any complaints filed against the company. Don’t shy away from asking how the complaints were resolved.

If you can find answers to these questions, it will be easier for you to hire the right window installation company.

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